Terms and conditions of electronic ordering
The customer can order sale-to-order selection products via the Alko website or directly from a store. By placing an order, the customer agrees to collect the products.
The products are delivered to the Alko store selected and approved by the customer when placing the order.
The delivery time to the Alko store selected by the customer is about 1-3 weeks.
How to pay
The products are paid for as usual at the Alko store when they are picked up. The price is the price valid at the time of payment.
Claims and the right to return
Claims related to products and claims for product returns must be accompanied by a receipt and submitted to Alko. Alko does not replace or refund sale-to-order products that are not defective.
Processing of personal data
Personal data provided by the customer electronically or by some other means is processed in the manner specified in the Personal Data Act (1999/523).
Alko does not record or save the personal identity code submitted by the customer during authentication.