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Product changes
N.B.! These instructions contain the guidelines for making a product change request for general and sale-to-order selection products. Other possibly required measures (such as the delivery of a product image) are also included here. Product samples need to be delivered only when separately requested.
These instructions follow the Listing Instructions manual and give examples of such product changes that require a product change request. Therefore, the text doesn’t include the product changes that require a new offer, such as a change in the excise duty, a change in the recycling system registration within a price period and a change in price, distribution or delivery terms. More about these changes can be found on the Listing Instructions manual.
The Listing Instructions manual contains the valid principles that need to be followed. The order of interpretation is always the Listing Instructions first and only after it comes this document with the more practical instructions for product changes.
Product change request
When requesting a change to a product, a product change form must be filled in the Partner Network. (For suppliers that are not using Partner Network, the product change request can also be made using a form in the Word format, available at alko.fi/forsuppliers.) A request for an intended product change must be made as soon as possible.
Only information that is to be changed must be filled in the “Details to be changed” field. More than one change can be recorded at the same time if the changes become effective on the same date. Several product change requests must not be made regarding the same change in product.
The product deliverable from –date is asked to be specified if the date changes over two (2) weeks.
Changes in the product’s appearance
Closure, label, gift box
Requirements
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A product change request in Partner Network
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NOTE! A change in product appearance requires an update to the product image
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Such a final product image must be attached to the product change request that meets the specifications of product images in the Listing instructions. Otherwise Alko will organize the product image and charge the supplier for this according to the pricelist.
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If the product has a permanent gift box, a separate image needs to be attached to the product change request as well.
Changes in the product’s content
vintage, production plant, alcohol content, other change in content such as the grapes
Requirements
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Product change request in Partner Network
Product’s analysis values can be updated at the same time with a change in the product’s content. When updating the analysis values, a new analysis certification needs to be attached to the change request. The characterization can be also updated for a sale-to-order product the same time with a product change request.
Other changes
EAN code changes
in product’s package or in the gift box
Requirements
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Product change request in Partner Network
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The recycling system registration must be updated when the EAN code of the product’s package changes
Changes in transport packages
dun code, the size of a transport package
Requirements
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Product change request in Partner Network
Temporary additional markings
medals, stickers, product reviews etc.
Requirements
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Product change request in Partner Network
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An image in which the marking is visible must be attached to the product change request
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NOTE! The product image won’t be updated to customer communication
