Chat
N.B.! These instructions contain the guidelines for making a product change request for general and sale-to-order selection products. Other possibly required measures (such as the delivery of a product image) are also included here. Product samples need to be delivered only when separately requested.
These instructions follow the Listing Instructions manual and give examples of such product changes that require a product change request. Therefore, the text doesn’t include the product changes that require a new offer, such as a change in the excise duty, a change in the recycling system registration within a price period and a change in price, distribution or delivery terms. More about these changes can be found on the Listing Instructions manual.
The Listing Instructions manual contains the valid principles that need to be followed. The order of interpretation is always the Listing Instructions first and only after it comes this document with the more practical instructions for product changes.
Product change request
When requesting a change to a product, a product change form must be filled in the Partner Network. (For suppliers that are not using Partner Network, the product change request can also be made using a form in the Word format, available at alko.fi/forsuppliers.) A request for an intended product change must be made as soon as possible.
Only information that is to be changed must be filled in the “Details to be changed” field. More than one change can be recorded at the same time if the changes become effective on the same date. Several product change requests must not be made regarding the same change in product.
The product deliverable from –date is asked to be specified if the date changes over two (2) weeks.
