Feedback from February’s Hearing and Alko Online Store Logistic Model

We appreciate your feedback to the Hearing procedure that started 15th February 2016.
Feedback received concerned about the right to return the products purchased for the eShop and suppliers need to fulfil single bottle orders. Based on this feedback Alko has decided that the Online Store’s logistic model does not include a right to return the products purchased for the eShop. Alko will also order products generally by the cases.

We are still working on instructions for the deposit changes of the glass bottles which was also part of the hearing.

Summary of the changes to the listing instructions can be found in the beginning of the document.

Please find Alko Online Store logistic model and Listing procedure and retail sale of alcoholic beverages 1st May 2016 document in attachments below.