Concern Card directs people towards the right help

Alko’s Concern Card lists a number of organisations that provide help with substance abuse problems; dealing with crises, violence and loneliness; and substance abuse problems during pregnancy and early parenthood.

A brochure about the Concern Card is available in Alko stores. It contains information about organisations that provide help and support for substance abuse problems; dealing with crises, violence and loneliness; and substance abuse problems during pregnancy and early parenthood.

Contact information for the Concern Card

Crisis Helpline

09 2525 0113

The National Crisis Helpline by Mental Health Finland offers help in difficult times or in a crisis through discussions with a crisis worker or a trained volunteer. The helpline is free, anonymous and offer help in English and Arabic.

Addictionlink

addictionlink.fi

An online service by the A-Clinic Foundation that provides information and help for issues regarding intoxicants and addiction.

Purchase ban agreement

alko.fi/purchase-ban-agreement

With Alko's purchase ban agreement you can limit purchases of alcoholic beverages in Alko stores.

Concern Card is also a tool for Alko store staff

As well as being available to hand out in Alko stores, the Concern Card also acts as a tool for sales staff when a customer needs help and raises a problem relating to either their own or a loved one’s substance abuse, crisis, violence or loneliness. The Concern Card helps Alko staff to provide assistance and the contact details of organisations that offer expert help.

The Concern Card was originally created at the request of staff to support them in challenging customer service situations.