Special orders

Interested in something not found in Alko’s selection of more than 10,000 products? We can investigate whether it is possible to supply the product for you within Finland.

Please notice that during this exceptional circumstance we will not receive new special order enquiries from 6 April 2020 at least to the end of June 2020. We will handle the already received special orders but there might be delays. The exceptional circumstance has caused difficulties to contact suppliers around the world and made it challenging to set exact delivery times. We recommend that you look at our existing selection as more new products are now listed than in the corresponding period last year.

How does it work?

Looking for a product not found in Alko’s selection? We offer a special order service for our registered customers.

Fill in the special order form below to inquire about the product you wish to order. We will confirm the availability of the product and contact you if we need further information.

Please note that special orders are delivered in packages of usually 6 or 12 bottles. Some suppliers may also require a higher minimum purchase quantity.

Specially ordered products are delivered for pickup at an Alko store of your choice.

The products are priced similarly to our general selection. In addition to the retail price, we also charge a fee of 40 euros per brand of product. Special orders are non-returnable.

For more information on special orders, please contact us via chat, by email at asiakaspalvelu@alko.fi or by telephone on +358 (0)20 692 771 (local or mobile call charges apply).