Special orders

Interested in something not found in Alko’s selection of more than 10,000 products? We can investigate whether it is possible to supply the product for you within Finland.

Please notice that in special order enquiries we primarily research if the product is available as a special order. We can no longer guarantee special order deliveries before Christmas.

How does it work?

Looking for a product not found in Alko’s selection? We offer a special order service for our registered customers.

Fill in the special order form below to inquire about the product you wish to order. We will confirm the availability of the product and contact you if we need further information.

Please note that special orders are delivered in packages of usually 6 or 12 bottles. Some suppliers may also require a higher minimum purchase quantity.

If the product you are interested in is available and you choose to place a special order are the specially ordered products delivered for a pickup to an Alko store of your choice.

The products are priced similarly to our general selection. In addition to the retail price, we also charge a fee of 40 euros per brand of product. Special orders are non-returnable.

For more information on special orders, please contact us via chat, by email at customerservice@alko.fi or by telephone on +358 (0)20 692 771 (local or mobile call charges apply). To submit a special order request you need to register as a customer and log in.

Submit a Special Order