An customer service agent sits at a desk with a laptop and headphones in the office.

Give us Feedback

We want to offer our customers world-class service, and we’d like you to help us improve. Choose the topic that you’d like to give us feedback on – that way your message will reach the right person. In urgent matters, please contact our customer service.

An Alko store with plenty of shelves full of different products.

In-store services and other things

Did the service you received stick in your mind for some reason? Or is there some other area in which we could improve?

Give feedback

Close-up of a woman on a laptop with Alko's ecommerce pages on the screen.

Alko.fi and mobile

Your feedback helps us to make our online services even better. Please share your observations with us.

Give feedback

Close-up of the product price tag on the shelf of the store with the Alkotoive card.

Alkotoive - product wish

What kind of beverages would you like to see on the shelves at your local Alko store? Let us know your wishes!

Make a product wish

Wine glasses shot from above against a light background.

Faulty product

If you suspect a product is faulty return it to the nearest Alko store. Read the return instructions.